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17. What if a product is on back order?

If a product that you have ordered is on back order and will not be available for more than 7 business days we will contact you by email or by telephone to notify you.
At that point you will have to confirm whether you would like us to put your order on hold, ship the remaining items separately (a separate shipping cost may apply) or if you would like to cancel your order, your can call us at 1-604-800-0126 or email us ( to confirm your decision.